Privacy policy
Collecting customer data
We collect device identifiers such as Device ID and Advertising ID to improve user experience, personalize content, and analyze usage patterns. This data helps us understand how users interact with our app and allows us to provide relevant advertising and content recommendations. During the registration process, the Miswag website asks customers about the following information: - the name - Mobile number - Governorate
Data Collection and Use
Device ID: Collected to identify and manage user sessions. Advertising ID: Used for providing personalized advertisements and marketing campaigns.
Third-Party SDKs
Device ID: Collected to identify and manage user sessions. Advertising ID: Used for providing personalized advertisements and marketing campaigns. We use third-party SDKs that may collect and transmit device identifiers: - Adjust: Used for analytics and user acquisition. - Facebook: Used for social media integration and advertising. - MoEngage: Used for user engagement and marketing automation.
Opt-Out and Account Deletion
While our app does not currently offer options to opt out of targeted advertising or profiling, you do have the option to delete your account: You can delete your account directly from the app settings. Once your account is deleted, all associated personal data will be removed from our servers.
Data Retention
We retain personal data for as long as your account is active. Once your account is deleted, all associated personal data is securely scheduled for deletion after 1 month from our servers.
Third-Party Sharing of Personal Data
We may share your data with third parties for various purposes, including improving our services and providing a better user experience. The third parties with whom we share your data include: - Advertising Partners: We share data with advertising partners to display relevant ads. This may include information such as your device ID and other data collected by advertising SDKs (e.g., Facebook, MoEngage, Adjust). - Service Providers: We may share data with third-party service providers who assist us in operating our app and providing our services. - Legal Requirements: We may disclose your data to comply with legal obligations or in response to lawful requests by public authorities.
Correction of Personal Data
You have the right to request the correction of any inaccurate or incomplete personal data we have collected about you. If you would like to request a correction, please contact us at info@miswag.com. We will process your request by applicable data protection regulations and make the necessary corrections promptly. Second: The purpose of the data Miswag Company needs customer data for: - Create a special account for each customer that separates his activity from other customers. - Allocating an electronic shopping basket for each customer, separating his orders from the rest of the customers' orders, and Customizing a delivery service for each customer according to their city. Third: Use of cookies Unlike many online shopping sites or others, the Miswag service does not use cookies except to store registration information and facilitate the process of logging into the customer's account.
Data Controller Information
The data controller responsible for the processing of your data is: - Company Name: Miswag - Address: Baghdad, Dora Express, Near Dijla beach Gas station - Email: dci@miswag.com - Phone: +9647817777919
Data Protection Officer (DPO) Contact Information
Our Data Protection Officer (DPO) is responsible for overseeing questions about this privacy policy and our data protection practices. If you have any questions or concerns, please contact our DPO using the details set out below.
Data Protection Officer (DPO)
- Name: Ahmed Subhy - Email: dpo@miswag.com - Phone: +9647817777919 Address: Baghdad, Dora Express, Near Dijla beach Gas station