Help center
Call us on the unified number for inquiries, sales, delivery status or complaints
How to sign in and edit your profile in the Miswag app
How to place an order
How to find what you want on Miswag
How to apply a discount coupon
How to use search in the Miswag app
What payment methods are available?
You can pay cash on delivery, via Zain Cash, or by card.
Where is my order?
Delivery time varies by seller. To check your order status, visit your orders .
How do I add or remove items from an order?
Contact us on any channel listed at the bottom of this page and send a photo of the product you want to add or remove.
I have a problem with my order!
Reach us on any channel at the bottom of this page — we will help you.
How do I know if I can return or exchange products?
Return and exchange rules for each product appear on the product page under warranty information. For more questions, contact us via the channels below.
How do I find discounts and offers?
Check the “Offers & discounts” section on the home page here , or follow us on social media. Enable app notifications so you do not miss strong discounts.
How much is delivery?
Delivery cost depends on how many shipments you have. Each shipment from a different seller may have its own fee. Miswag warehouse products: - Baghdad = 4,000 IQD. - Other governorates = 8,000 IQD. Other sellers set their own fees. * Extra fees may apply if there are more than three boxes or the item is very large.
Do products come from Miswag or the seller?
Shipments fulfilled by Miswag are prepared and delivered by Miswag. Other shipments are prepared and delivered by the respective sellers.
Follow us on:
Contact us: